Privacy Policy
How we handle your information
This policy explains what personal data Tavexia Lifecare Limited collects through this website, why we collect it, how long we keep it and what rights you have over it.
Who is responsible
Tavexia Lifecare Limited (CIN L51219MH1980PLC329224), Office No. 101, 1st Floor, Crystal Rose CHS Ltd., Datta Mandir Road, Mahavir Nagar, Kandivali (West), Mumbai 400067, Maharashtra, India, is the Data Fiduciary for personal data collected through this website, within the meaning of the Digital Personal Data Protection Act, 2023.
What we collect
We collect only what you choose to send us through the enquiry form: your name and title, organisation, email address, target market or country, enquiry type and the content of your message. We do not require any other personal data in order to respond.
Why we collect it
We process this data on the basis of the consent you give when submitting the form, and for the single purpose of responding to your enquiry and any correspondence that follows from it. We do not use it for marketing unless you separately ask us to.
Who we share it with
We do not sell personal data. We share it only with the group company or adviser required to answer your enquiry, and with service providers who host our systems under contractual confidentiality obligations. We disclose data to authorities where we are required to by law.
How long we keep it
Enquiry correspondence is retained for 24 months from the date of last contact, after which it is deleted, unless a longer period is required by law or by an ongoing commercial relationship.
Your rights
- Access — to ask what personal data of yours we hold
- Correction — to have inaccurate or incomplete data corrected or completed
- Erasure — to have your data deleted where we no longer need it
- Withdrawal of consent — at any time, without affecting processing already carried out
- Grievance redressal — to raise a complaint with us, and thereafter with the Data Protection Board of India
How to contact us
The Company Secretary and Compliance Officer is the designated Grievance Officer for the purposes of the Digital Personal Data Protection Act, 2023.
Write to grievance@tavexia.com, or to the registered office address above, marked for the attention of the Company Secretary and Compliance Officer. We aim to respond within 30 days of receiving a request or complaint.
If a complaint is not resolved to your satisfaction, you may escalate it to the Data Protection Board of India.
Cookies and tracking
This website uses no analytics, advertising or third-party tracking cookies. If that changes, this policy will be updated and consent obtained before any such cookie is set.
Changes to this policy
This policy takes effect from 25 August 2026 and will be reviewed annually. Any change will be published on this page and the date above updated.